Professional wearing safety equipment climbs a ladder.
Photo by Oil and Gas Photographer via Shutterstock

The ladder of trust: Delegating on the right terms

As business owners, we know that most people want to do the right thing. But their ability to understand what we’re asking for can vary enormously. What should you be asking for? And what kind of response should you expect? Understanding that there are different ways of trusting someone can help you apply different ways of talking to them.

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Nick Argall

Nick Argall

Nick Argall is an organization engineer, structuring activities to help businesses achieve their goals. nargall@gmail.com